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When you're spending several hundred dollars on software, you'd like to be able to trust the person you're dealing with, wouldn't you?
I'd like to put your mind at ease about the Synergyx software and especially about the level of customer support you can expect when you purchase Synergyx -- and that's what this page is all about.
Hi Paul,
Oh what fun it is to launch a new product when you have Synergyx to tend to the details. Your digital delivery system is simply brilliant. Works wonders. Absolute wonders.
We launched "Keyboard Magic!" last night, and already the orders are flowing in. Without Synergyx, I'd be spending all day fiddle farting around with stuff.
I created a PDF and a Windows version, uploaded them into their "bins" and now the world is merrily downloading after paying their $9.95 for this product.
Okay, okay, I'm singing your praises to everyone I meet.
I have so much trust in Synergyx because you've proven over and over again that you care about your customers.
I just can't express how much it means to know I CAN pick up the phone and call when I need to. The email is usually fast enough, but sometimes its tough waiting...
I simply want to express my sincerest appreciation for your RESPONSIVENESS. When I find issues, you guys are on the spot, and things are made right, "right now." There's no way anyone can run an Internet business without this kind of amazing response time and be successful, especially when they are at the mercy of a programmer, like I am.
Best,
Tom
Tom Glander
The Newbie Club
Paul, it's very, very rare that I am so impressed with someone's
product or service that I take the time to tell them in writing.
But in your case, I felt compelled to tell you just how much I
appreciate not only your product, but also the level of service
I have received from you.
Your Synergyx software is simply incredible... and I haven't
even launched my affiliate program yet. The digital download,
web site password protection, and ad tracking features alone are
more than worth the price of this software.
To the best of my knowledge (and I did some serious research), it's the ONLY
product on the market that allows you to create both a digital
download AND a password protected web site in the same customer
order. This is a terrific benefit, and offers tremendous
flexibility when it comes to designing new products.
I also really appreciate the design of the software's control
panel. It's very intuitive and easy to use -- you don't need to
be a "techie" to use it. And all the software's features have
performed with rock-solid reliability.
Most of all, I just can't say enough about the level of service
I have received from you. Before I purchased your Synergyx
software, I read many testimonials about how wonderful your
service is. This certainly caught my attention, as service was
even more important to me than the actual software. But I tend
to take all testimonials with a grain of salt.
Well, I have been a customer for several months now and I can
honestly say that you have consistently exceeded all of my
highest expectations. Your replies to any questions I have are
always clear and lightning fast - usually within minutes, or at
most (on rare occasions) a couple of hours. You're always
extremely patient when I have a more complex question which is
over my head, and you're always willing to listen to new ideas.
It's obvious to me by now that you truly care about your
clients' satisfaction. I could go on and on, but the bottom line
is that in all regards, the service I have received from you is
absolutely outstanding. I can't thank you enough.
I will recommend Synergyx to other web entrepreneurs without
hesitation.
All the best!
Michael Gordon
AwesomeGrades.com
http://www.awesomegrades.com
Paul,
I'm extremely pleased with your work and service. You're free to
use my email address (eldon@intellectua.com) as a very satisfied customer
"reference."
Cheers,
Eldon Sarte
http://www.e-Factory.com
These next few testimonials are from customers of my affiliate program software, "Your Own Affilate Program" (the precursor to Synergyx), and some are from some custom programming.
While Synergyx is a much more powerful piece of software, what I'd like you to consider when reading these emails is the CUSTOMER SUPPORT I've given these people -- I promise to give the same level of customer support to you.
Recently, I had an urgent job. Without checking with Mr. Galloway, I sent off an email asking for his services late on a Thursday night. By 8:00 AM, Paul had the script written and installed on my clients server.
Adam Anderson
President, imMEDIAte results! inc
Mr. Galloway designed a custom order taking dealer network to track our dealer's
sales and online orders. His scripts were installed, customized and debugged in
less than a week. His documentation and support has been excellent. Any changes
or bugs have been answered and solved via email the same day.
Paul has exceeded our requirements. He has been a pleasure to work with.
Prime Directive has over 40 working domains online with forums,
newsgroups, shopping carts and other applications. Paul Galloway is one
of the rare few in the "techno-geek" world who stepped up the plate, and
exceeded what he promised to deliver.
David Bancroft
President
Prime Directive Management, Ltd.
Clearwater, Florida
Before I installed "Your Own Associates Program", internet sales
languished at around $4-5K/mo. In my first month of using "YOAP, sales
jumped to over $15K and in the second month, it looks like we will break
$30K in sales. All thanks to this wonderful associates program created by
Paul Galloway!
Steven Chabotte
Big-Web Marketing, Inc.
Hi Paul,
Let me start off by telling you how fantastic your Affiliate script is.
The installation was not all that hard, and you provided immediate help
when I had a problem. I'm grateful for that.
Anyhow, now the script is running really smoothly, sales get processed
amazingly, and my affiliates are really happy with it's performance - and
that's what counts the most.
John
Paul,
I just wish to say a big thank you to you for all your patience,
assistance and for the quick responses to all my questions and queries
whilst I was installing 'Your Own Associate Program'.
This is just a short email to express my heartfelt gratitude to you and I shall
definitely be recommending your program to lots of other's in the UK.
Let me know if you have any additions or updates in future.
Eleesha Kramer
Paul,
I greatly appreciate everything that you've done. I never
would have expect such an immediate response. I think
that was great.
It makes me feel more comfortable about working with
the internet. I something feel like I'm simply speaking
to a computer and their is no one on the other side
who will take care of any unexpected problems. For
example, like this one.
Thanks again,
Joseph Harris
Paul, in a perfect online world, everybody would provide customer support
as quickly and professionally as you do.
Your e-commerce scripts are great, but even better and more important: If I have
questions about anything at all - no matter how trivial or bizarre - you usually
answer them almost instantaneously. (Even at 3 a.m. - get some sleep!) If all
the other businesses I dealt with provided tech support even one quarter as well
as you do, life would be a lot smoother.
Tim Gross
http://www.iprofitsystems.com
Before I set up an associate program for my "Internet Business Success
System," I looked at several software packages. None seemed to have all
the features I wanted. Then I found Paul Galloway's "Your Own Associate
Program." This package is well-thought-out, easy to install, works
perfectly, is easy to administer, and has *all* the features I - and my
associates - need.
Plus, Paul was very responsive to my questions and
followed up after installation to make sure everything was running
smoothly. I like that. I would highly recommend "YOAP" to anyone who wants
to set up a successful associate program."
Nick Nichols
Internet Business Coach
http://www.nicholsonline.com
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